Booi Support
Communication with technical support is one of the most important criteria in choosing a betting company.
Technical support is responsible for such main functions as:
- Communication with users;
- Studying and solving the user’s problem;
- Answers to worrying questions.
Booi online casino cares about its users and has a set goal: to leave positive emotions to the gambling enthusiast. To do this, the bookmaker has created a reliable technical support team.
Even with such good service, there are still certain conditions for users.
Such as:
You must agree with the company policy, which is governed by the laws of Curacao;
If you have any complaints that contradict the policies and privacy of the betting company, all disputes must be referred to the jurisdiction of Curacao;
If it is found that the winnings figures on your device do not match the winnings figures on the Casino server, then the one on the server is considered to be the correct value. If your balance on your device does not match the balance on the Booi server, the value that is on the server is considered correct.
How to contact Booi
There are many ways to contact Booi betting company, as well as other bookmakers.
Each of them can fit almost any user. It is enough just to choose the most suitable one for yourself:
General queries.
General queries are handled by a separate support service. This can be emailed to [email protected].
Security department.
If you have questions about personal data, you should contact the data protection service at [email protected].
Public relations and advertising.
If you have questions about registration, privacy, or suspected violation of policy, this is the responsibility of email [email protected].
Partnership queries (online).
This way of communication is intended for people who have some suggestions or have the desire to communicate with a betting company.
Phone.
The phone is also a way to contact technical support. Usually, the phone number is written at the bottom of the site.
How to complain about Booi?
To file a complaint against Booi, you must first identify your problem. If you know exactly what your problem is, you can proceed to the next step. You begin by writing a letter.
The letter should provide information about:
Your name;
Your last name;
A detailed description of the complaint.
For some complaints, the betting company, may be required to confirm your identity. For example, provide a photo of your passport or identity document.
How quickly does support respond?
The complaint, once received, is forwarded to the correct department to resolve the problem. On average, the betting company Booi checks and responds to complaints within 48 hours. But sometimes a complaint may take a little longer. In that case, the bookmaker will inform you about the delayed response. If you are not satisfied with the response from the betting company, you can always appeal. Appealing to another e-mail: [email protected].
FAQ
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Support Service Is Not Answering For 24 Hours
The answer from the technical support service of the betting company Booi, on average, is 48 hours. You should wait a little more. Otherwise, the bookmaker will let you know if you have to wait longer for an answer.
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Which Mail To Choose For A Complaint
Each post is responsible for a different section. You should familiarize yourself with the function of each mail to send your complaint to the right department. But you can always use LiveChat.
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How To Send A Complaint
To send a complaint, you need to know exactly what your problem is and the department you need to send your problem to. You must introduce yourself with your personal information and describe your complaint in detail. Don’t forget that sometimes you may be asked to confirm your identity with an identity document.
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What Are The Terms And Conditions Of Booi Bookmaker
The terms and conditions and the privacy policy can be viewed on the official website of the bookmaker.